Frequently Asked Questions (FAQ'S)
A chaperone acts as an impartial observer during a medical examination or procedure. Their role is to provide emotional comfort and reassurance to the patient, be a witness to the continuing consent of the procedure, and safeguard both the patient and the healthcare professional.
A formal chaperone should typically be a trained healthcare professional, such as a nurse or healthcare assistant, who is familiar with the procedures involved. They must be able to observe the examination and be aware of the appropriate route to raise concerns if they have any.
A family member or friend may be present during an examination for the patient’s general support, but they are not considered a formal, impartial chaperone. An additional, formally trained member of staff should still be offered to fulfil the official role.
A chaperone should always be offered for intimate examinations, which include examinations of the breasts, genitalia, and rectum. They may also be offered for other examinations where the patient feels vulnerable or uncomfortable.
Yes, any patient is entitled to a chaperone for any consultation, examination, or procedure where they feel one is required.
It is advisable to request a chaperone when booking your appointment so that arrangements can be made and your appointment is not delayed. If this isn’t possible, the clinic will try to provide one at the time of request, though this may occasionally require rescheduling.
Yes, you have the right to refuse a chaperone. Your decision will be respected and recorded in your medical records. However, a clinician may feel uncomfortable proceeding without one and may offer to delay the examination or refer you to a colleague, provided the delay doesn’t negatively affect your health.
Yes, As in private practice, there additional charge for having a chaperone present during your medical appointment.
While it is good practice to offer a same-gender chaperone, this is not always possible. Chaperones of any gender are trained to maintain professionalism and impartiality, and they are bound by confidentiality.